AutoBPO.ai Privacy Policy

1. Introduction

SourceOasis LTD (“Company,” “we,” “us,” or “our”) operates the AutoBPO.ai website and related services. We are committed to protecting your privacy and ensuring that your personal information is processed lawfully, transparently, and securely in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and the laws of the Republic of South Africa.

By using AutoBPO.ai, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Contact Information

• Full name
• Email address
• Telephone number

2.2 Financial and Account Information

• Wallet balances
• Transaction-related data
• Financial or qualification-related data, where applicable and only with your consent

2.3 Usage and Technical Information

• IP address
• Browser type and device information
• Website interaction data and analytics
• Cookies and similar tracking technologies

3. How We Collect Information

We collect personal information through:

• Direct interactions: When you register, submit forms, or contact us
• Automated technologies: Through cookies and analytics tools when you use our website
• Third parties: From service providers and partners who assist in operating our platform, where legally permitted

4. Purpose of Processing Personal Information

We process personal information to:

• Provide and manage our services
• Communicate with you regarding your account or inquiries
• Improve and personalise user experience
• Comply with legal and regulatory obligations
• Conduct internal analytics and business development

We will not process your personal information for unrelated purposes without your consent, unless permitted by law.

5. Lawful Basis for Processing (POPIA)

In terms of POPIA, we process personal information based on:

• Your consent
• Contractual necessity to provide requested services
• Legal obligations
• Legitimate interests of the Company, provided these do not override your rights

6. Your Rights Under South African Law

In accordance with POPIA, you have the right to:

• Request access to your personal information
• Request correction or deletion of inaccurate, irrelevant, excessive, outdated, incomplete, or misleading data
• Object to the processing of your personal information in certain circumstances
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, contact us using the details in Section 13.

7. Sharing and Disclosure of Personal Information

We may share personal information with:

• Service providers and contractors who assist in operating our platform
• Legal or regulatory authorities where required by law
• Third parties in the event of a merger, acquisition, or sale of assets

We do not sell personal information.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by South African law.

9. Security Safeguards

We implement appropriate technical and organisational security measures to protect personal information against loss, unauthorised access, disclosure, alteration, or destruction, in accordance with POPIA.

10. Cross-Border Data Transfers

If personal information is transferred outside South Africa, we ensure that the recipient is subject to laws or binding agreements that provide an adequate level of data protection, as required by POPIA.

11. Children’s Information

AutoBPO.ai is not intended for persons under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated policy.

13. Contact Details

SourceOasis LTD
Cape Town, South Africa
admin@autobpo.ai

You may also lodge a complaint with the Information Regulator (South Africa):

Website: https://inforegulator.org.za
Email: inforeg@justice.gov.za